"RacinBob" (racinbob)
11/25/2018 at 19:29 • Filed to: None
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"RacinBob" (racinbob)
11/25/2018 at 19:29 • Filed to: None | 1
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Very good article here shared by JimZ.
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atfsgeoff
> RacinBob
11/26/2018 at 02:18 |
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Love this anecdote :
My favorite story of Rolls-Royce’s faith in Packard comes from Bill Lear Jr’s book, “Fly Fast…Sin Boldly – Flying, Spying & Surviving”. In 1963, Lear was living in Geneva, Switzerland and flying a surplus P-51. After numerous problems with the starter clutch on his Packard-built Merlin, he contacted Rolls-Royce. They instructed Lear to send them the clutch, which was quickly repaired and returned. Lear adds:
“I called my benefactor to thank him and to ask him when to expect an invoice. His reply was: ‘My dear Mr. Lear, Rolls-Royce-designed products do not fail. They may require occasional adjustment, but this is covered by our unlimited warranty. So there is no charge, sir.’
I was blown away. The engine and clutch had been manufactured under license in the U.S.A. by Packard in 1944, yet Rolls still stood behind them in 1963!”
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RacinBob
> atfsgeoff
12/04/2018 at 23:47 |
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Brilliant, I enjoyed the story, thank you for posting it.....